Terms & Conditions: Important Accommodation Information
A number of rooms are secured for SCA Head Office but are subject to availability. No guarantee can be given as to availability of the desired rooms or general availability. SCA Head Office does not accept liability for these rooms and any inquiries are to be made directly with the hotel.
Payment and Cost of Accommodation
The accommodation booking is not confirmed until the payment for the registration and accommodation is received. The accommodation invoice must be paid within 7 days after receiving the invoice via bank transfer to meet the hotel requirements. You may want to consider bank transfer timings with the 7-day deadline. The room is not confirmed or held until the payment is received and you have received accommodation confirmation from SCA Head Office.
Total accommodation costs are currently based on single occupancy for one-bedroom villas and twin occupancy for two-bedroom villas. Villa rates include one (1) full buffet breakfast for one-bedroom villas and two (2) full buffet breakfasts for two-bedroom villas.
The fees cover room rates only and exclude incidentals such as car parking, minibar items, additional breakfasts, and other room charges. Please note that barista-made tea and coffee are not included and will be charged on consumption. Additional breakfasts are charged at $45.00 per adult and $20.00 per child. Room rates are per villa, per night, and include Wi-Fi access within guest villas. Pre and post-stay extensions are not available.
The following items are not included in the rate: food, beverages, barista coffee, bar snacks, and minibar items; spa treatments, hair and beauty services, laundry, and dry-cleaning charges; portage, room drops ($8.00 per generic room drop delivery, personalised room drops cannot be accommodated); medical services; transport or tours (unless otherwise specified); and printing.
The Delegate is financially liable for any damage sustained whilst in the hotel property whether through my own actions or through the action of my appointed agent or invited guests.
The accommodation charges are inclusive of the Australian Goods and Services (GST) tax. Any new taxes or changes to the existing taxes will be in addition to the stated herein & will be my responsibility as the delegate.
Late Checkout and Upgrades
Requests must be submitted at the time of registration and provided to SCA Head Office by Thursday 6 November 2025. Approval is not guaranteed and will depend on resort occupancy levels at the time, at the discretion of the resort.
Late check-outs may be subject to an additional charge equal to 50% of the nightly room rate and are strictly subject to availability.
Extending your Stay
Should guests wish to extend their reservation, this can only be arranged after Tuesday 11 November and is subject to availability. Guests are asked to contact the Elements of Byron Reservations Team directly to make any extension requests.
Communications
Delegates will receive pre-stay emails 14 days and 7 days prior to arrival, along with general marketing communications. A Canary registration email will also be sent 48 hours before arrival to complete the online check-in process.
Check In and Check Out
Day of arrival check in is available after 3pm and check out is at 10am on day of departure.
Force Majeure
SCA Head Office will not be liable for any non-performance of its obligations under this booking in the event such non-performance is caused or contributed to by any act, event or circumstance outside the control of the parties including a declaration of a state of emergency, an act of God, labour or industrial relations dispute, a lockout, act of public enemy, act of terrorism, malicious mischief, war, sabotage, riot, civil disturbance, outbreak of infectious disease, epidemic or pandemic disease, hurricane, cyclone, tidal wave, lightning, earthquake, flood, storm, fire, explosion, failure of power supply or breakage or accident to items of plant or equipment, travel advisories or alerts issued by any authority that may have a material effect on the hotel and tourism industry in Australia and New Zealand and the geographical market in which the hotel operates, material disruption to domestic and international inbound travel transportation systems.
Cancellation Policy for Room Block
The Delegate accepts that by placing the accommodation booking, I am 100% liable for accommodation costs in line with my booking request and hotel availability and understand the below conditions. Accommodation cancellation requests must be received in writing to SCA Head Office via email to events@strata.community. Accommodation cancellations can only be accommodated if SCA Head Office is able to transfer to another delegate whether from my Company or another member. Cancellation requests must be received and confirmed by SCA Head Office before Friday 7 November 2025 and will refer to accommodation terms and conditions.
